Barbora Viski

QA specialist, Community Manager and Moderator

business@bashynx.com | +421 915 040 499 | Download my CV

Professional Summary

QA Specialist with experience in testing web and mobile applications, identifying bugs, and improving user experience. Looking to transition into a more technical role, contributing to innovative software solutions and expanding my skill set.

Languages

Slovak: Native

English: Fluent

Romanian: Beginner (A1, learning)

Employment History

Minds Inc.

QA Specialist, Community Manager, and Moderator
Jan 2024 – Present
  • Conducted manual testing for web and mobile applications, documented bugs in GitLab and collaborated with developers to resolve issues
  • Provided feedback on features, conducted regression tests, and improved the user experience
  • Continued with my Community Manager and Moderator responsibilities
Community Manager and Moderator
Feb 2022 – Dec 2023
  • Acted as the liaison between users and developers, communicating feedback and feature requests.
  • Reviewed user-generated content and managed moderation tasks using PostHog and Apache Superset.
  • Created and distributed communications to the user base using Strapi and Mautic.
  • Addressed support tickets in Chatwoot and Zendesk, reporting user issues to prioritize improvements.
  • Fostered community engagement and facilitated effective communication channels.

T-Systems Slovakia

Application Manager
Jun 2018 – Apr 2022
  • Handled incident, change, and application management for support tools (SCM-Manager, Confluence, and Jira).
  • Upgraded and maintained four tools to ensure stability and performance.
  • Provided support and assistance to operation engineers and users.
  • Improved process reorganization, internal wiki, and tool security.
Team Leader, Local Automation Team
Dec 2017 – Jun 2018
  • Responsible for management meetings, team changes, and task assignments.
  • Facilitated communication with team, management, and customers.
  • Optimized team processes and contributed to local team reorganization efforts.
Automation Operation Engineer
Mar 2017 – Dec 2017
  • Administered HPE automation tools (HPE SA, HPE OO, and HPE DMA)
  • Managed incidents and implemented changes (ITIL)
  • Developed and improved team documentation

Education

Degree in Automotive Electronics

Master’s and Bachelor’s Degrees
Sept 2017 – Jun 2022 | Technical University in Košice
  • Developed skills in electronic design, signal processing, and microcontroller programming.
  • Gained hands-on experience with embedded systems and programming in C, MATLAB, and Simulink.
  • Focused on transmission technologies like LoRa and LoRaWAN for my master’s thesis.
Technician at PCKlub
May 2017 – Dec 2020 | Student Association at Jedlíkova 13, Košice
  • Maintained the IT infrastructure of the dormitory, ensuring smooth operations.
  • Supported students with internet issues and administered the dormitory’s website.
  • Explored and implemented new technologies to improve dormitory services.